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Journal of the Korean Home Economics Association 2002;40(5):53-62.
온라인 쇼핑객의 점포태도가 점포만족도와 점포충성도에 미치는 영향
이영주,박경애
Shopper′s Attitude toward Online Stores: Effects on Store Satisfaction and Store Loyalty
Young Ju Lee,Kyung Ae Park
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