Human Ecology Research

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	Difference between Consumers’ and Front-line Workers’ Perceptions on Consumer Complaint Behavior with Hateful Intentions: Based on the Personal and Social Factor Hye Jin Kim, Seung Sin Lee Fam. Environ. Res. 2018;56(1):15-32. Published online February 21, 2018 DOI: https://doi.org/10.6115/fer.2018.002 Cited By 3

	Effect of Consumers’ Awareness in Store and Determinants of Consumer Complaint Behavior on Consumer Complaint Intention: Focus on Super Stores and Traditional Markets Yoon Jung Kim, Seung Sin Lee Fam. Environ. Res. 2016;54(2):119-130. Published online April 15, 2016 DOI: https://doi.org/10.6115/fer.2016.010 Cited By 1

	A Study on Consumer Complaint Behavior Caused by Dissatisfaction with the Service of Smartphone Applications: The Moderating Effect of a Complaint Handling Process and Consumer’s Attribution Yoon Shin Bae, Seung Sin Lee Fam. Environ. Res. 2014;52(4):429-441. Published online August 21, 2014 DOI: https://doi.org/10.6115/fer.2014.037

	College Students' Dissatisfaction, Complaints, Compensation and Repurchase Intentions of Food services Doo-Ryon Yoo J. Korean Home Econ. Assoc. 2008;46(10):119-132.